• Toyota

Jim Pattison Toyota Northshore

849 Automall Drive
Directions North Vancouver, BC V7P 3R8

  • Sales: 1 (888) 890-4390
  • Service: 1-888-819-9724
  • Parts: 1-888-415-1209

Meet Our Team

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Click on one of the people below to find out more information.

  • Doug Lum
    General Manager
    1-888-890-4390

    Doug, born and raised in Vancouver, began his automotive career in 1984, starting in sales and becoming a top producer, then moved into various management positions in the automotive industry and most recently held the position of General Manager of an automotive group for 25 years, which represented 6 brands consisting of both import and domestic.  His experience and leadership has been acknowledged by many manufacturers as being a leader in providing  customer satisfaction at the highest level.  Doug has been married for 30 years and is very proud of his 3 daughters.  Doug is also an avid golfer, and enjoys all sports and loves to travel to where the sun always shines.

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  • Andy Albers
    General Sales Manager
    1-888-890-4390


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  • Jamshid Jaam Hoseini
    Sales Manager
    1-888-890-4390


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  • Simon Sidhu
    Sales Manager
    1-888-890-4390


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  • Greg Charbonneau
    Financial Services Manager
    1-888-890-4390


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  • Chester Woo
    Financial Services Manager
    1-888-890-4390


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  • Sonny Pang
    Financial Services Manager
    1-888-890-4390


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  • Jenell Coleclough
    Office Manager
    1-888-890-4390


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  • Carolyn Gregory
    Accounting Assistant
    1-888-890-4390


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  • Letizia DeBiasio
    Accounting Assistant
    1-888-890-4390


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  • Ata Rouhani
    Product Advisor
    1-888-890-4390


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  • Meysam Fazadoust
    Product Advisor
    1-888-890-4390


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  • Sam Nejad
    Product Advisor
    1-888-890-4390


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  • Perry Karimi
    Product Advisor
    1-888-890-4390


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  • Charles Wu
    Product Advisor
    1-888-890-4390


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  • Peter Vandevooren
    Product Advisor
    1-888-890-4390


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  • Kevin Leet
    Product Advisor
    1-888-890-4390


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  • Marieta Todorova
    Product Advisor
    1-888-890-4390


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  • Igor Benyuk
    Product Advisor
    1-888-890-4390


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  • Mehrdaud Mehrtash
    Product Advisor
    1-888-890-4390


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  • Michelle de Groot
    Product Advisor
    1-888-890-4390


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  • Roger Rapske
    Parts Manager
    1-888-415-1209

    rrapske@jptoyota.com

    Starting way back in 1972, Roger spent over 33 years in a Volkswagen franchise as a parts manager, service manager, sales manager, and ultimately as an owner of a Volkswagen dealership.  Coming out of retirement, he came back into the best job of all - parts truck driver.  During his career with Volkswagen he was the recipient of a prestigious national "I Care" award and was one of the top salesmen in Western Canada for 8 years running.  He joined Jim Pattison Toyota Surrey in 2005 as a parts truck driver, graduating to parts and accessory co-ordinator.  He was appointed as Parts Manager at Jim Pattison Toyota Northshore in January 2011, working with an excellent team dedicated to promoting the Jim Pattison Auto Group and the Toyota brand.  With dedication and professionalism, Roger continues his deep commitment to customer satisfaction and the spirit of "kaizen" - constant improvement. 

    Roger considers himself blessed beyond his wildest expectations with a wonderful marriage of over 40 years to his soul-mate wife Donna, 2 children who have made him extremely proud, a beautiful daughter-in-law, and 2 unbelievable grandchildren.  In his spare time, Roger is an avid sports fan, an official "putzer" who loves working on unique wood-working projects, enjoys cruising on very big ships, and is also a self-published author of 2 books.  

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  • Norm Soo
    Assistant Parts Manager
    1-888-415-1209


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  • Wilson Machuca
    Parts Advisor
    1-888-415-1209


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  • Carol Wong
    Parts Advisor
    1-888-415-1209


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  • Ian Wilson
    Service Manager
    1-888-819-9724

    Ian Wilson joined Jim Pattison Toyota Northshore in August 1999 bringing over twenty years experience from the independent automotive repair industry. Hired as a Service Advisor, he quickly learned the ways of the dealership and was offered the Service Manager position. Ian was raised on the Northshore and still resides there with his wife and two children. He has always had a passion for cars and trucks and enjoys the busy and new day-to-day challenges that come with the Service Manager position. In his spare time he likes to snow and water-ski and is an active member of the Vancouver Water-ski Club.

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  • Will Cheung
    Service Advisor
    1-888-819-9724


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  • Don Belcourt
    Service Advisor
    1-888-819-9724


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  • Sandra Bartlett
    Service Advisor
    1-888-819-9724


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  • Patrick Murphy
    Appointment Coordinator
    1-888-819-9724


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  • Abi Smith
    Service Receptionist
    1-888-819-9724


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  • Mark Stastny
    Service Advisor
    1-888-819-9724


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  • Kevin Helps
    Lube Technician


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  • Jim Mah
    Service Technician


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  • Melchor Mallari
    Service Technician
    1-888-819-9724


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  • Drew Olufson
    Service Technician


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  • Scott Wallace
    Service Technician


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  • Scott Colodey
    Service Technician


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  • Simon Sarling
    Service Technician


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  • Bobby Laurel
    Service Technician


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  • Ken Lau
    Service Technician


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  • Salvador Yago
    Service Technician


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  • Christian Olsen
    Car Wash Attendant


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  • Tom Arambulo
    Car Wash Attendant


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  • Ngawang Yuthok
    Lot Attendant


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  • Sonam Choekyi
    Janitor


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